Vacancy Notice from Qatar Airways

Qatar Airways is the national airline of the State of Qatar. Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America

Position: Sales Operations Officer
> Nepal - NP
> Location: Kathmandu – KTM, Nepal – NP
> Category: Corporate & Commercial
> Job Id: 162638
> Closing Date: 25-08-2022

The Sales Operations Officer will support the Sales Operations Manager in supervising the day to day work of the sales operations team, ensuring adherence with SOPs and meeting of key performance metrics. Collaborate with internal and external stakeholders to develop processes and functionalities that enable the team to deliver five star service for internal/external customers, thereby enhancing the efficiency of QR revenue generating teams. Actively participate in building strong relationships and maintain good communication with regional counterparts in Sales, CBI, Shared Services, Digital and Marketing, as well as head office teams in RM/Pricing, Digital, Marketing, Global Sales and Finance.

Operational Accountabilities
> Monitor and adapt Standard Operating Procedures (SoPs) for sales operations ensuring alignment to QR’s global sales/sales operations principles.
> Lead the team engaged in sales operations activities including (but not limited to) Reservations and Ticketing, Group Sales, Sales Support, Sales Systems, and Sales Administration.
> Responsible for setting and implementing sales plans for the team.
> Establish customer activity and performance metrics (including B2B NPS) to drive data driven decision-making and continuous improvement.
> Manage translation of QR internal processes into customer-friendly, value added instruction to key trade customers and QR sellers and manage the communication with internal stakeholders to ensure an effective coverage of a customer perspective.

Application Deadline:
25 August 2022

click [ HERE ] to view official vacancy notice for more details and application procedure

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